Did you know?
For every dollar you invest in L&D, you get back $30 in productivity!


of the businesses state, employee skill shortages as the top issue with their business.


of employees who receive poor job training leave their positions within the first year.


of hospitality businesses offer less than 10 hours of ongoing training & development.

Businesses that spend 5% or more of their budget on training experienced


less staff turnover.

Does your company have a good learning and development program
that attracts and retains talent while developing human capital? 

EHL accompanies the development of your employees throughout their career.



Operational Knowledge & Skills
Excellent Customer Service
Professional & courteous Manners
Adaptability in fast-paced environment
Team Work


Mid-Level Management

Problem-Solving & Decision-making
Time Management & Organization
Revenue & Cost Management
Customer Service & Conflict Resolution
Team Management


Upper Management

Strong Leadership
Strategic Thinking & Planning
Financial Management & Performance Analysis
Advanced Communication & Team Management
Business Development

Our Learning Promises to You



On Campus or client’s location we bring EHL’s Know-how to life with a Swiss sense of hospitality and service excellence.



Highly interactive & participative for blended training programs including both theory and practical application.

Our Faculty and subject-matter experts bring a strong professional background and real-life business solutions.



True to the EHL philosophy is the hands-on approach bringing actionable and measurable solutions to your organization.



EHL's Learning & Development Courses portfolio can be delivered in various formats - Online, On-site, Hybrid - and include various courses lengths to meet your specific needs.

Learning & Development Courses Portfolio

Browse some of our sample courses per topics.

Fundamentals of finance

Hotel Financial Statements Analysis

Hotel Budgeting and Forecasting

Advanced Corporate Finance for the Hospitality Industry

Mastering Hotel Financials

Valuation of Hotel Investments

Feasibility Analysis, Development and Negotiations

Hotel Asset Management

Hotel Development & Real Estate Investments 

Managing Underperforming Properties

Trends, Innovations and New Business Models

Hospitality Economics

Performing Through Business Cycles

Maximizing Individual & Collective Performance

Leading in a Multicultural Environment

Better decision-making for a complex world

Change management

Conflict management

Creative leadership in high performance, high care, and high touch contexts

Crisis management

Exponential leadership for digital transformation

Fostering your innovation mindset

Leading diverse talent across generations: from compliance to inclusion

Let your culture dance with your strategy

Personal communication, charisma, and public speaking

Strategic decision-making: tools to manage biases and pitfalls

CRM and customer experience

Customer experience management & strategy: elevating customer engagement

Creativity and aesthetics in products and services

Customer-centric transformation: aligning your business for exceptional customer experiences

Cooking up service excellence

Empowering customer experience with art

Hospitality Operations

Basic Culinary Techniques

Introduction to Nutrition & Dietetics



Want to learn more about our L&D solutions?


Our team of education experts are available to discuss your employee training needs and find the perfect solution tailored to your requirements.


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