Prior to establishing DISCOVER Collection, BB was President of the globally renowned management company, Six Senses. BB resigned his position in July 2019, after the company was sold to the InterContinental Hotels Group (IHG) in February of that year. Prior to his successful 28-year tenure with Six Senses, BB's hotel operations experience included positions with Hilton in Geneva and Hong Kong, Marco Polo Hongkong Hotel, Hotel Vier Jahreszeiten Munich, Hotel Baur au Lac Zurich and The Peninsula Hong Kong, all award-winning hotels noted for their high standard of service and facilities. A graduate of the prestigious Ecole Hôtelière de Lausanne (EHL Hospitality Business School), BB has served on the EHL International Advisory Board since 2013, and, in 2014, received the distinction of being awarded the annual Lifetime Achievement Award by this same institution.
Day 1
Setting the Stage
The flagship HumanX experience.
See Differently
Day 1 is designed to challenge assumptions, broaden perspectives and explore the forces shaping human experience across industries, cultures and generations.
Participants come together through:
- Mainstage Keynotes & Fireside Conversations
- Thematic Track Breakouts
- Cross-Sector Viewpoint Sessions
- Immersive Sessions
- Hands-On Workshops
- Structured Networking
- Curated Matchmaking
- Flagship Gastronomic Experiences
Day 2
HumanX Open Innovation
Hosted by the EHL Innovation Hub.
Build & Invest
Outlook sessions, use cases, innovation encounters, investor sessions and innovation sprints designed to turn ideas into action and accelerate human centric innovation.
The Innovation Track brings together entrepreneurs, investors, industry leaders and the next generation to explore how ideas become viable solutions, partnerships and ventures.
Designed for those looking to move beyond inspiration and into action, the track focuses on collaboration, experimentation and the practical implementation of innovation.
Featured formats may include:
- Future Outlook Sessions
- Innovation Sprints
- Startup Pitch Sessions
- Investor Encounters
- Co-Creation Workshops
- Innovation Experiences
- Curated Matchmaking
- 1:1 Partner Meetings
Day 2
HumanX Experiential Luxury Forum
Hosted by the EHL Institute of Customer Experience Management.
Experience Excellence
The EHL Experiential Luxury Forum, now integrated into the EHL HumanX Summit 2027. It explores how leading luxury, hospitality and lifestyle brands create meaning, emotional connection and enduring value.
Many of today's most admired luxury brands are leading the way in designing authentic human experiences. Through service, personalization, environments and meaningful moments, they make deliberate choices about how people are touched on every level.
As HumanX 2027 explores how organizations create the conditions to thrive, the Forum offers a unique opportunity to learn from sectors where experience design is a strategic discipline and a source of lasting value.
Featured themes may include:
- Luxury Leading by Example
- Personalization & Client Relationships
- Premium Customer Experience
- Service Excellence
- Experience Design
- Future Consumer Expectations
- Luxury Innovation