Excellence in Hospitality

The training and consultancy branch of EHL has been supporting innovation and excellence in the hospitality industry and education since 1976.

Our team of leading subject experts develop applicable, innovative solutions that help businesses, institutions and governments around the world to prepare for future excellence, with a commitment to service culture and quality assurance.

We harness the knowledge power of the world's leading hospitality management university to support your business. Powered by EHL's prestigious alumni community, our extended network brings together proven experts to bring local responses to your business needs.

With an all-inclusive approach, we develop applicable, tailor-made solutions infusing Swiss excellence and service culture into organizations.

Let's accelerate your strategic or operational projects together.

Hotel Performance Analysis


Assess the performance of your hotel and pin-point your areas of improvement with our hotel performance online evaluation tool.

Today, hotels’ survival is closely linked to its current financial performance. However, its long term success is driven by a wider set of strategic, financial and operational dimensions.

To help hotel owners and manager mitigate today's business losses and guide them through a faster recovery post-COVID, our experts have developed an online assessment tool that allows them to pin-point the areas of improvement they should be focusing on.

Safety & Hygiene Protocol


Are you a hotel owner or manager looking for a ready to implement solution to reassure your guests after your hotel re-opening?

To help hotel owners and manager around the world the EHL advisory service experts have put together a personalized, quick to implement and affordable recognition for hospitality hygiene and cleaning protocols.

Hospitality Consulting


Opportunities open and close quickly in today’s fast-changing economy. To make the most of them, you need to identify business opportunities and implement customer-centric development strategies.

Our consultants are subject matter experts in highly specialized fields who can bring your ideas to realization, enhancing your values and vision to impact your performance.

We have positioned ourselves as strategic, long term advisors and have developed signature products satisfying the need of investors of large corporations.

Start growing your business today with us

We are proud to be part of EHL, the world's #1 in hospitality management education. Source some of the best brains in the hospitality industry and join our 500+ customers who have already benefitted from our expertise.

Hospitality Consulting services

Are you ready  to sharpen your competitive edge?

Results are the key, but we are also concerned about your experience during the project. We therefore cover all the project life cycle to assure you success.

Are you looking to identify and evaluate hospitality business opportunities?

We will help you identify the best available business, which should be put in place in an existing property or in an identified location.


What does it include?

  • Market study
  • Current and future developments
  • Consumer trends
  • Owner’s vision
  • Construction or transformation
  • Possibilities available
  • Expected return
  • Strategic analysis
  • SWOT analysis


You have an hospitality idea but need a feasibility study?

We will help you determine the potential outcomes of a project before investing time and money into it.


What does it include?

  • Economic impact
  • Environmental impact
  • Legal implications
  • Scheduling the project
  • Expected return for scenarios
  • Valuation
  • SWOT analysis

Are you a hotel owner looking for the best operator to manage your property?

The hotel owner and operator relationship is key to the success of a hospitality business. We will help you search, identify, evaluate and choose the hotel operator that best suits the your needs, considering the operators objectives and the business unit features.


What does it include?

  • Understanding of the owner’s needs
  • Redaction of a tender document
  • Outlining the management contract details
  • Preselection of suitable operators
  • Interviews
  • Contract negotiations support
  • Selection of operator

Do you want to optimise your hotel asset management and return on investment?

We will conduct an operational follow-up of the situation of one or more business units and the formulation of operational and financial recommendations to serve your interests.


What does it include?

  • Porftolio assessment
  • Operations
  • Budgeting
  • Forecasting
  • Compliance to rules and regulations
  • Protection of the assets
  • Capital expenditures & investments
  • Furniture, Fixtures & Equipment spending
  • Strategic fit to market and to owners


Do you want your hotel or restaurant concept to be known and remembered for?

A hospitality concept encompasses the service, ambiance, attention to detail, the type of experience for guests and the quality of your products. We will help you create or improve your concept to make sure it is innovative yet feasible in order for your project to stand out by becoming unique lifestyle destinations.


What does it include?

  • Identify the customer profile
  • Identify the DNA of the operator
  • Identify the desired guest experience
  • Describe the customer journey & storytelling
  • Evaluate the operational flows
  • Think of the details
  • Develop a unique selling proposal


Need help along the critical path of your hotel pre-opening?  

Outsource your project to EHL Advisory Services, we will provide a staged approach to delivering your business solution, all from a to z.


What does it include?

  • From market study to the actual opening
  • Defining the service & product premises
  • Assisting the architects in delivery
  • Creating the business plan
  • Project management up to the opening
  • Support pre-opening & opening
  • Validating the business model and monitoring
  • Performance optimization

Need help to position your destination in today's competitive tourism environment?

We will help you define a concrete roadmap for the success of your destination by answering questions.


What does it include?

  • Defining the ambitions of the destination
  • Defining the roadmap
  • Project management
  • Development of hospitality concept
  • Education to employees
  • Destination Management company
  • Positioning, promotion and marketing

Download the Brochure


40+ years of experience  in consulting & training services

icon_international_taupe Global offices in Switzerland, China and India
icon_location_taupe Active in 60+ countries

They trust us with their projects


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